Price Matching

Where possible we try to match other retailers’ prices. If you find an item you want for a lower price elsewhere just email us with details of the item and where you have found it for sale at a lower price. We will check the details and confirm as soon as possible whether we can match the price.

These are the conditions:

  • We can only match like-for-like prices (for example, the same model with the same specification)
  • Price match is on the total cost of the order (for example, if shipping would be required, item price plus shipping cost)
  • We can only match the price of items that other retailers have in stock
  • We can not combine special offers (for example, London Barbecue School client discount) with price-matching
  • We do not guarantee to match prices; price matching is discretionary and there may be occasions when we are not able to match prices


Delivery time – small items

The warehouse where our small items are sent from is closed until 30th July. Please note, any orders placed will not be dispatched until then. If an order is urgent please contact us to check delivery time before placing your order.

The warehouse where our stock of Kamado Joe Barbecues and bundles are stored is open as usual, with orders dispatched same-day or next working day.

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